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About Me
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I love people and for that reason I majored in Public Relations. The opportunity to work with others always puts a bit of spring in my step. Because of this I want my career to focus on working with people and building good relations between companies, consumers, and everyone in between.

Work wise I've spent time in many different jobs and fields. Everything from custodial to sales to my current job here at BYU Broadcasting where I work to give our viewers the very best experience we can provide. Each of these jobs has helped mold me both as an individual and an exceptional worker. Working early morning custodial taught me dedication and hard work. Sales helped nurture great people skills and the ability to work with a team. Each job has something to teach you if you're willing to learn. 

Alan Terry

Alan Terry

Public Relations

Crisis Management

Consulting

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About Me
EXPERIENCE
EXPERIENCE
Oct 2020-Dec 2023
Executive Escalation Lead

Urgently:

â–ª Resolved and prevented crisis/escalated cases at all levels

â–ª Maintained relationships with customers, partners, and our network

â–ª Helped found flagship team for Urgently (EET) â–ª Handled payments for providers on escalated cases

â–ª Out preformed goals by 50%-100%

Jun 2017-May 2020

Student Manager

BYU Broadcasting:

  • Increased donations by over 110%                                                 

  • Improved relations with the public through daily calls

Jan 2017- April 2017

Intern/Deliverable Manager

Peak Education

  • Redesigned Public Relations Approach

  • Increased social media presence by more than 100%

May 2016- Jan 2017

Student Assistant

BYU Executive Directors Office

  • Planned and carried out BYU Commencement/Graduation

  • Planned multiple high-level events for BYU faculty and staff

Aug 2013- Aug 2015

Volunteer

Church of Jesus Christ of Latter-Day Saints

  • Led and trained over 30 volunteers

  • Managed a fleet of cars, budgets, referrals, and mail

EDUCATION
EDUCATION
2015-2020

Bachelor's Degree

Brigham Young University

  • Majoring in Public Relations

  • Minoring in Business

2010-2011

Associates

Yakima Valley Community College

Concurrent enrollment with High School

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2009-2011

High School Diploma

Washington Virtual Academy

SKILLS
SKILLS

Microsoft Suite- Advanced

Data Analytics

Social Media Design

Adobe - Proficient

Customer Retention

Sales

CONTACT
CONTACT ME

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Alan Terry

Public Relations

Crisis Management

Consulting​

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