About Me
​
I love people and for that reason I majored in Public Relations. The opportunity to work with others always puts a bit of spring in my step. Because of this I want my career to focus on working with people and building good relations between companies, consumers, and everyone in between.
Work wise I've spent time in many different jobs and fields. Everything from custodial to sales to my current job here at BYU Broadcasting where I work to give our viewers the very best experience we can provide. Each of these jobs has helped mold me both as an individual and an exceptional worker. Working early morning custodial taught me dedication and hard work. Sales helped nurture great people skills and the ability to work with a team. Each job has something to teach you if you're willing to learn.
Alan Terry
Public Relations
Crisis Management
Consulting
​
​
​
​
​
​
EXPERIENCE
Oct 2020-Dec 2023
Executive Escalation Lead
Urgently:
â–ª Resolved and prevented crisis/escalated cases at all levels
â–ª Maintained relationships with customers, partners, and our network
â–ª Helped found flagship team for Urgently (EET) â–ª Handled payments for providers on escalated cases
â–ª Out preformed goals by 50%-100%
Jun 2017-May 2020
Student Manager
BYU Broadcasting:
-
Increased donations by over 110%
-
Improved relations with the public through daily calls
Jan 2017- April 2017
Intern/Deliverable Manager
Peak Education
-
Redesigned Public Relations Approach
-
Increased social media presence by more than 100%
May 2016- Jan 2017
Student Assistant
BYU Executive Directors Office
-
Planned and carried out BYU Commencement/Graduation
-
Planned multiple high-level events for BYU faculty and staff
Aug 2013- Aug 2015
Volunteer
Church of Jesus Christ of Latter-Day Saints
-
Led and trained over 30 volunteers
-
Managed a fleet of cars, budgets, referrals, and mail
EDUCATION
2015-2020
Bachelor's Degree
Brigham Young University
-
Majoring in Public Relations
-
Minoring in Business
2010-2011
Associates
Yakima Valley Community College
Concurrent enrollment with High School
​
2009-2011
High School Diploma
Washington Virtual Academy
SKILLS
Microsoft Suite- Advanced
Data Analytics
Social Media Design
Adobe - Proficient
Customer Retention
Sales